What Is A Gift Voucher? An SMB Offline Marketing Perspective

What is a gift voucher? – In the realm of offline marketing, small businesses continually seek innovative ways to attract customers and build loyalty. One such tool that has stood the test of time is the gift voucher. This seemingly simple item holds immense potential for promoting services, enhancing customer engagement, and boosting sales. But what exactly is a gift voucher, and how can it benefit a small business?

What is a gift voucher?- Gift Voucher Templates
Article Content:

1. Definition of – What is a Gift Voucher

A gift voucher is a physical or digital document issued by a business, allowing the recipient to redeem it for a product or service up to a specific value. Unlike gift cards, which are often plastic and pre-loaded with money, gift vouchers are typically paper-based and may be issued with a particular service in mind (e.g., a haircut, spa session, or personal training class).

2. Benefits of Gift Vouchers for Small Businesses

Gift vouchers serve as offline marketing tools that are valuable for multiple reasons:

  • Attracting New Customers: When a customer buys a gift voucher, they introduce a new client to the business. The recipient may not have visited your business before, and a positive experience with the gift voucher could turn them into a loyal customer.
  • Increased Cash Flow: Gift vouchers offer immediate cash flow. Even if the recipient does not redeem the voucher right away, the business benefits from upfront payment.
  • Promoting Specific Services: Gift vouchers are ideal for promoting specific services. A hairstylist, for instance, could create vouchers for particular treatments like a color consultation or a haircut. By doing so, you highlight popular services and potentially upsell when the voucher is redeemed.
  • Flexibility in Redemption: A gift voucher typically comes with an expiration date, but within that time, it allows the customer flexibility in redeeming it. This ensures they use the service when convenient for them, which adds to customer satisfaction.
  • Word-of-Mouth Marketing: When customers gift vouchers to friends or family, they act as brand ambassadors. This offline recommendation is one of the most trusted forms of marketing, driving organic business growth.
Designing and Issuing Gift Vouchers for Offline Marketing

From a small business perspective, creating an appealing and functional gift voucher involves more than just printing a piece of paper. Here are some key considerations:

  • Custom Design: Your gift voucher should reflect your brand identity. Ensure that your logo, color scheme, and any messaging align with your business’s style. A beautifully designed voucher creates a sense of value and professionalism.
  • Clear Terms and Conditions: Always include important details like the voucher’s value, expiration date, and any limitations on use (e.g., “Valid for services only” or “Cannot be combined with other offers”). Transparency builds trust with your clients and prevents any future misunderstandings.
  • Tracking System: To ensure that gift vouchers are efficiently managed, use a sequential tracking code on each voucher. This will help you monitor how many vouchers are issued and redeemed, as well as track specific offers or seasonal promotions.
  • Offline Distribution: Offline distribution of gift vouchers can be done in several ways:

    In-store Promotions: Display your gift vouchers at the reception or checkout counter. Offering them as a last-minute gift option can increase sales.

    Event Handouts: Give away vouchers at local events or community gatherings to promote your business.

    Collaborations: Partner with other local businesses to include your vouchers in gift baskets or as part of holiday promotions.
  • Seasonal Promotions: Many small businesses use gift vouchers for seasonal promotions. For instance, around holidays or special occasions (like Valentine’s Day, Mother’s Day, or Christmas), you can promote gift vouchers as ideal gifts. This not only boosts sales during peak times but also ensures a steady flow of clients in the weeks following the promotion.
Practical Tips for Using Gift Vouchers in Offline Marketing
  • Bundle Vouchers with Other Products: If you sell products (e.g., haircare products in a salon), you could offer a gift voucher with every purchase over a certain amount. This encourages repeat business.
  • Offer Discounted Vouchers: During slow periods, you could offer discounted vouchers to drive traffic to your business. For example, a $50 voucher for $40 entices customers to spend more while still receiving value.
  • Host Gift Voucher Giveaways: Partner with local influencers, radio stations, or community groups for gift voucher giveaways. This will enhance your brand’s visibility and attract new clientele.

Overall, for small businesses, gift vouchers are more than just a sales tool; they are a powerful form of offline marketing that drives customer engagement, boosts cash flow, and spreads brand awareness. By thoughtfully designing, distributing, and promoting your gift vouchers, you can attract new clients and keep your regulars coming back for more.

In today’s competitive business landscape, a well-crafted gift voucher program can help you stand out, build a loyal customer base, and grow your business.

3. Clarifying Gift Vouchers: How KBM D3signs and Cocoon It! Define and Use Them for Small Business Offline Marketing

In the world of retail and service industries, the terms gift voucher, gift certificate, and discount card are often used interchangeably, leading to confusion. However, it’s important to understand the nuances, especially when developing effective marketing strategies for small businesses. At KBM D3signs and within the Zazzle store Cocoon It!, we’ve established clear distinctions in how we use these terms to support small business offline marketing.

Let’s break it down and explain how gift vouchers are utilized in our model, what makes them different from other promotional tools, and the benefits they offer to small businesses.

What is a Gift Voucher?

A gift voucher is a promotional tool issued by a business, often as a reward or incentive for a purchase. Unlike a gift certificate, which is purchased by a customer with the specific intention to gift to someone else, a gift voucher is given by the business as a bonus or incentive to encourage repeat visits or introduce new customers. The voucher may come with or without the recipient’s name, depending on the purpose, and always includes an expiry date.

At KBM D3signs and Cocoon It!, we categorize gift vouchers into three distinct use cases:

Post-Purchase Bonus:

Small Business Post-Purchase Bonus Voucher Template
4.25″x5.5″ Card Size – Suitable as a Thank You for Larger Purchase – Incentive for Future Business

A gift voucher may be offered after a larger purchase, as a thank-you and incentive for future business. For example, “Buy a $100 gift certificate and receive a $20 voucher” to use on your next visit. The voucher is transferable (since it doesn’t include a name) and comes with an expiry date.

Service-Specific Discounts:

Small Business Service Specific Voucher Template
3.5″x2″ Business Card Size Suitable as Bonus for Maintenance Service – Inspires Loyalty

For example, a customer receiving a hair coloring treatment might get a $15 voucher off their next touch-up. In this case, the voucher is personalized (attached to the customer’s name) and has a limited validity period to encourage timely repeat business.

Event or Raffle Giveaways:

Small Business Giveaway Voucher Template
8″x4″ Size Suitable as Giveaway on Raffles with Salon Note – Draws New Customers

Vouchers can also be distributed during community events, raffles, or trade shows to draw new customers. These vouchers generally don’t include a specific name but will have a set value and expiry date, making them usable by anyone who receives them.

Small Business Flexible Voucher Template
2″x3.5″ Business Card Size Suitable to Distribute on Trade Shows – Entices New Customers

How We Define Other Promotional Tools

To further clarify, here are the distinctions we make between gift vouchers, gift certificates, and discount cards:

  • Gift Certificate: Purchased by customers to be given as a gift. It is valid for a specific time and used for services or products of a predetermined value at the issuing business.
  • Discount Card: Issued by the business to offer a percentage off or a fixed discount on a service or product, either as a one-time or ongoing offer. Discount cards are typically for general use, and have an expiration date.
Benefits of Using Gift Vouchers for Small Business Marketing

For small businesses, gift vouchers are a powerful offline marketing tool that can boost customer engagement, increase foot traffic, and drive repeat visits. Here’s why they work:

  1. Encourages Repeat Business: Offering vouchers post-purchase or for a future service incentivizes customers to return. For example, giving a $15 voucher for a hair coloring touch-up after an initial treatment encourages customers to come back within a certain period, fostering loyalty.
  2. Attracts New Customers: Distributing gift vouchers at community events, raffles, or trade shows introduces your business to new potential customers. A voucher for a discounted service or a free consultation can entice people who otherwise might not have visited your business.
  3. Builds Customer Loyalty: Vouchers can be used as a reward for loyal customers or a “thank-you” for larger purchases. By offering something of value in return for their continued patronage, you create positive reinforcement that strengthens customer relationships.
  4. Increases Revenue: While the voucher offers a discount, customers often spend more than the value of the voucher when they redeem it. For example, a $20 voucher may result in a $50 sale, boosting your overall revenue.
  5. Flexibility and Customization: Vouchers can be easily tailored to fit various marketing campaigns. Whether you want to target first-time customers, incentivize repeat business, or promote specific services, gift vouchers can be designed to align with your goals.
  6. Enhances Brand Visibility: Vouchers handed out at local events or included in gift baskets or raffles serve as a form of offline advertising. They spread awareness of your business and help you reach a broader audience.

Conclusion: A Clear Distinction in Voucher Usage

At KBM D3signs and through the Zazzle store Cocoon It!, we use gift vouchers as a strategic tool to foster customer engagement and loyalty, offering a clear distinction from other promotional tools like gift certificates and discount cards. Vouchers are versatile, allowing small businesses to incentivize purchases, increase customer retention, and build long-term relationships. Whether used as a post-purchase bonus, a personalized service discount, or an event giveaway, gift vouchers serve as an effective marketing strategy to boost sales and attract new clients.

By clearly defining the purpose and benefits of gift vouchers, we can ensure that small businesses understand their value and how to use them effectively in their offline marketing efforts.

How to Use The Gift Voucher Card Templates

At the Cocoon It! KBM D3signs on Zazzle offers a variety of marketing products with different layouts, allowing small businesses to select the option that best aligns with their needs. By inputting your company details, you can easily customize each item to align with your business’s specific needs. Additionally, you have complete control over all branding elements, including the logo, tagline, and color schemes. Whether you’re selecting products with a QR code, where the second color is limited to black or white for optimal contrast, or exploring the extensive range of customizable options through the “Edit further” link, you have the freedom to define your brand’s unique identity.

We use color tools to help you choose the perfect hues, and for additional inspiration, explore our curated collection of color palette ideas. Our commitment to customization goes beyond placeholders-almost all elements can be customized to match your chosen colors.

If you need additional assistance customizing or transferring designs to different products, or if you have a unique vision that requires a custom design, we are just a message away. At Designs by KBM D3signs, we go beyond providing marketing materials; we empower you to shape and showcase your brand with creativity and personalization.

Shop at Zazzle Store

Cocoon It! – Gift Vouchers

Show off your personalized voucher or post a review!

4. Gift Voucher or Gift Certificate – What is the Difference

Although often used interchangeably, there are slight differences between gift vouchers and gift certificates. A gift voucher is typically associated with services and smaller values, while gift certificates may often be issued for larger amounts or as part of more formal programs (e.g., for higher-value services or corporate gifts). For small businesses, vouchers tend to be more casual and frequently used for personal services like hairstyling, spa treatments, and fitness sessions.

A voucher bought by a customer doesn’t automatically become a gift certificate—though the terms are often used interchangeably, they have subtle distinctions in certain contexts. Here’s a breakdown:

  • Gift Vouchers: These are typically purchased by customers to give someone else the chance to redeem them for a product or service at a specific business. Vouchers often have a smaller value, are more informal, and tend to be used for everyday services (like a haircut or yoga class). They may also include special promotions or discounts.
  • Gift Certificates: These tend to be more formal and are often associated with higher-value purchases. For example, a certificate might be used for larger amounts or for more upscale services (like spa packages, high-end dining, or corporate services). Certificates often have a more official look and may imply more structured terms for redemption, such as restrictions on how and when they can be used.

Key Differences:

  • Purpose: Vouchers are generally seen as quick, convenient gift options for smaller services. Certificates, on the other hand, are often considered for more significant gifts or formal occasions.
  • Design and Use: Vouchers might be casual and associated with promotions or discounts, while gift certificates are more likely to have official formatting, like a printed card with a higher value.
When Does a Voucher Act as a Gift Certificate?

When a customer purchases a voucher for someone else, it essentially becomes a gift, much like a gift certificate. The distinction becomes less about formality and more about how the business chooses to market and present them. Whether you call it a voucher or a certificate, it serves the same purpose: allowing someone to redeem it for a product or service.

In short, a voucher bought by a customer may function in the same way as a gift certificate, depending on the value and how the business presents it. However, they are not strictly the same, with vouchers often leaning toward more informal, lower-value items and certificates toward formal, higher-value gifts.

5. Information to Include in a Gift Voucher Design & Sizes

When designing a gift voucher, in addition to the title, value, terms, expiry date, and tracking ID, there are several other key elements that should be included to make the voucher both attractive and functional. Here’s a breakdown of what to include, along with common sizes used for gift vouchers:

  1. Business Name and Logo:
    Your business name and logo should be prominently displayed. This reinforces your brand identity and ensures that the voucher recipient knows where to redeem the voucher.
  2. Contact Information:
    Include essential contact details such as your phone number, email address, website, or social media handles. This makes it easy for recipients to contact you with questions or to book an appointment.
  3. Address or Location:
    If your business operates from a physical location, include the address or directions. If you’re offering services at multiple locations, you might want to mention this.
  4. Redeemable Services:
    Clearly specify what the voucher can be redeemed for. If it’s for a specific service (e.g., a haircut, spa session, yoga class), mention that. If it’s a general-value voucher, indicate that it can be used for any of your services or products.
  5. Personalized Fields:
    Add space for the recipient and sender’s names (e.g., “To:” and “From:”). Personalizing the voucher gives it a more meaningful, gift-like quality. Optionally, include a message or note field for the customer to add their own message.
  6. Redemption Instructions:
    Provide clear instructions on how the voucher can be redeemed (e.g., “Present this voucher at checkout” or “Call to book an appointment and mention this voucher”).
  7. Unique Voucher Code/Number:
    In addition to a tracking ID, include a unique voucher code or serial number for easy tracking and to prevent fraud. This code can be entered into your system when the voucher is redeemed.
  8. Brand Colors and Design Elements:
    Ensure the voucher design reflects your business’s branding, using your company colors, fonts, and design style. This keeps the voucher professional and recognizable.
  9. QR Code (Optional):
    Include a QR code that links to your website or booking system. This allows the voucher recipient to easily access more information or book services directly from their phone.
  10. Social Proof (Optional):
    If space allows, you can include a testimonial or brief quote about your business to build trust and appeal.
Common Sizes for Gift Vouchers:

Gift vouchers come in several standard sizes, depending on your preference and business needs. The two most common sizes are:

  1. DL Size (99mm x 210mm or 3.9″ x 8.3″):
    This is one of the most popular sizes for gift vouchers. It’s slim and can easily fit into a standard envelope. The DL size provides enough space for all necessary information without being bulky.
  2. Business Card Size (85mm x 55mm or 3.5″ x 2″):
    A compact and portable option, similar to a business card. This size is ideal for smaller vouchers or promotions, but space can be tight for extensive information.
  3. A6 Size (105mm x 148mm or 4.1″ x 5.8″):
    Another popular size, offering more space than a business card but still compact enough to easily hand out. It’s great for including extra information like terms and conditions.
  4. Custom Size:
    Depending on your branding or design preference, you can also choose custom sizes to stand out or align with the aesthetics of your brand.
Design Tips for a Gift Voucher:
  • Use high-quality images or background patterns that reflect the nature of your business.
  • Make the value or service the focal point of the voucher, so it’s easy to understand at a glance.
  • Make sure to use durable, quality paper or cardstock to make it look and feel premium.
Example Layout:
  • Top Section: Business logo and title (“Gift Voucher”)
  • Middle Section: Recipient’s name, value or service, and personalization fields (e.g., “To”, “From”)
  • Bottom Section: Terms, expiration date, voucher code, and contact information.

A well-designed voucher, with all these elements, becomes an effective marketing tool and a delightful gift for the recipient!

6. FAQs About: “What is a Gift Voucher?”
1. What is a gift voucher?

A gift voucher is a prepaid card, ticket, or document that allows the recipient to redeem it for goods or services at a particular business. It can be for a specific amount (e.g., $50) or for a particular service (e.g., a haircut, spa session, or dining experience).

2. How does a gift voucher work?

Gift vouchers are purchased by one person (the buyer) and given to someone else (the recipient). The recipient can then redeem the voucher at the issuing business for the specified product or service. The value or service covered by the voucher is deducted at checkout.

3. Where can I use a gift voucher?

Gift vouchers can only be redeemed at the business that issued them or, in some cases, at participating locations. They are not typically transferable between businesses unless specifically noted in the terms.

4. Can I use a gift voucher to buy anything at the business?

It depends on the terms of the gift voucher. Some vouchers are for specific services or products (like a haircut or spa treatment), while others may be for a certain amount of money that can be applied toward any service or product offered by the business.

5. Do gift vouchers have an expiry date?

Once a gift voucher expires, it typically cannot be redeemed unless the business has specific policies allowing extensions. It’s essential to use the voucher before the expiration date to avoid losing its value.

7. Can I get cash back if I don’t use the full value of the voucher?

Generally, gift vouchers cannot be exchanged for cash, and businesses may not provide change if the voucher is only partially used. However, the remaining balance can often be used for a future purchase if the business allows it.

8. Can a gift voucher be replaced if it’s lost or stolen?

Most businesses consider gift vouchers to be like cash, meaning they cannot be replaced if lost or stolen. It’s important to treat gift vouchers carefully and keep track of them until they’re used.

9. Can I use a gift voucher online?

It depends on the issuing business. Some businesses allow gift vouchers to be redeemed both in-store and online, while others may restrict use to physical locations. Always check the terms on the voucher or contact the business for clarification.

10. What is the difference between a gift voucher and a gift card?

Though they are similar, gift vouchers are typically paper-based and may be for specific services or smaller amounts. Gift cards, on the other hand, are usually plastic and can be pre-loaded with a monetary value for broader use. Gift cards often resemble debit cards, while vouchers are more like promotional certificates.

11. Can I return or exchange a gift voucher?

Most businesses have a no-return policy for gift vouchers. Once purchased, they typically cannot be refunded or exchanged for cash or other vouchers. If you’re unsure, check the business’s return policy before purchasing.

12. Can I use multiple gift vouchers for one purchase?

This depends on the terms set by the business. Some businesses allow multiple gift vouchers to be combined for a single purchase, while others may limit one voucher per transaction. Be sure to check the terms on the voucher or contact the business for specific rules.

13. Can I transfer a gift voucher to someone else?

In most cases, gift vouchers can be transferred to another person as long as the voucher hasn’t been redeemed yet. This flexibility makes gift vouchers great for giving as presents.

13. Can I transfer a gift voucher to someone else?

In most cases, gift vouchers can be transferred to another person as long as the voucher hasn’t been redeemed yet. This flexibility makes gift vouchers great for giving as presents.

14. Do gift vouchers have any restrictions?

Yes, gift vouchers may come with certain restrictions, such as:

Minimum purchase requirements
Not valid with other discounts or promotions
Cannot be used on sale items
Valid only for certain services or products

Always review the terms and conditions listed on the voucher before use.

15. How do I redeem a gift voucher?

In some cases, you can use part of the voucher’s value and save the remaining balance for a future purchase, depending on the business’s policy. However, this is not guaranteed, so it’s important to check the terms on the voucher.